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"I'm not cheap, I'm just old."
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December 11 2006

Booster Events site back up and running. Sunday night at approx. 10p Pacific time the Booster Events website is up and running. Vicki has posted a public Flan Cancellation notice.

But dont worry! I'm sure they'll find funding and the Flan will be back up and running tomorrow!

crickets

Too soon?
Didn't Vicki resign?

Yes, she did. When the shit hit the fan on Friday she posted her resignation.

This just keeps getting more and more bizzare. Do Booster really think they will recover from this? Come on.

I really, truly think this is going to stoke the fire under the owners (whoever they may be at this time). But, hey, it's not me gettin' burned.

[ edited by gossi on 2006-12-11 09:06 ]
Gossi, I thought you took over a 51% stake in BE last night, with Ben and Glory splitting the remainder.
Didn't Vicki resign?


That was actually my first thought when I went over to the board.
I took over BE? Shit. I forgot about that.

For the next part in the pass the parcel game, I'm going to hand 14.5% of it to Simon.

I just can't believe they basically let fans run an entire weekend of events instead of rioting over it, and now it looks like they're trying to return as a company from it. Yeah. Uhm.

Hey, I'm getting slightly crazed by this, so I'm going to step away from the keyboard.

Seriously, though. This is just another part of this crazy tale which never seems to stop.
12/10/2006 9:13 PM Alert

Booster Entertainment would like to apologize to everyone for the great inconvenience that was imposed on all this past weekend. We understand everyone has questions, which we will try and answer in a timely fashion. The website has been put back up per customer request.

We again apologize for our poor notice in the cancellation of the Flanvention.

Booster Entertainment will not answer personal emails nor PMs, but will answer everyone in the open forums. Please do not post foul language or threats as those posts will be deleted. Please also allow for the heavy site traffic in waiting for responses.

Sincerely,
Booster Entertainment


Did anybody else hear something just then? Shhhhh, quiet -- did you hear that? No, wait, I can't hear it, anymore... I must have been mistaken... I thought I heard somebody talking, but I must have been wrong. Weren't nobody there at all.

But did you smell that? Something strong wafting up from that website? Something... unmistakable? I detect the powerful odor of mendacity...
Now that the event is over, there's still a lot of justified tension and bad feeling over this. So I'm going to get all pre-emptive stompy feet and say at the moment "this is for Booster Events and the ticket holders to sort out". Of course, circumstances may change. I don't know all what happened, I could guess but I could be wrong.

Idle speculation, bitchy comments and hearsay will not help the situation and has the potential to make things a lot worse. A fandom witch hunt may make people feel better in the short run but in the long term I don't know what it would achieve. Cool heads must prevail, otherwise some of the good feeling created by the Browncoats from this weekend will disappear. And that would be a damn shame.
Yeah. Simon is, of course, the voice of reason.

I've managed to be entirely unbitchy on the Flanvention Helpline thing, so I shall extend that here and see how things pan out.
OK, that sounds fair enough to keep the angry discussions away from Whedonesque (esp. since we're still all giddy about how great the Backup Bash was). Still, the people who lost money buying Flan2 tickets should have a central place to share what they've found out, what they're doing, etc. So -- would the Flanvention Helpline be a good place for ticket holders to post/get information regarding refunds and such?
Either that or the Booster Events forum, I would hazard a guess. But I'd go with the former rather than the latter.
You can also head over to BE victims on Livejournal. That seems to be a safe place to vent and network with people.
BE Victims = cool. I'm trying to keep the Flan Helpline thing as bitch free as possible to just help people salvage anythang.
I remember after a slightly similar situation a few years ago most discussion had to be kept to a mimimum due to possible impending legal action, can't remember if it was civil or criminal. Anyhoo, long and short was that there was a lot that couldn't be publicly commented on in case it effected any future action. Just something to bear in mind if anyone is thinking of going the legal route.
How much did the Flanvention cost the average Browncoat?
I *heart* Simon. :-)
Maybe because I didn't plan on going to the Flanvention in the first place and have had the pleasure of seeing how great the weekend has actually turned out for everybody who turned up, I can look at this situation for the hidden diamond it actually turned out to be.

Whilst it seems unfair that Booster should get away with the mess they created over the event (and I do hope that somebody will eventually be held accountable) I think it would be a much greater injustice for the incredible time that was had this weekend to become sullied by any "witch hunt" type actions taken by the fans now. The fact is that you guys had a weekend that you will never forget and none of you should let any ill feeling that you have for Booster get in the way of that.

I just really hope, for the sake of all the fans, actors and everyone else involved, that this doesn't develop into something that will tarnish the memories you guys all now have, because that really would be a shame. Let this matter sort itself out fairly and properly, for your own sakes. :)
The fact is that you guys had a weekend that you will never forget and none of you should let any ill feeling that you have for Booster get in the way of that.

The Immortal - about 200-300 people turned up for the backup bash. About 200-300 either didn't turn on the day of cancellation, or turned up and then went home when they heard the news.

I think those people have absolutely ever single right in the world to take any actions against BE legally allowed, in terms of refunds or legal action if the company goes under.

What happened this weekend with Flan B was nothing short of a miracle. That said, it was not what the people attending had paid for, and at least half of those people didn't get to go at all to anything. It was charity work put together by fans, actors and more for a situation where 500 people (+ more if the company goes under) got ripped off.

As long as people stay well within the framework of the law on this one, I'll support them. There's a lot of rules and regulations for businesses, and they exist to deal with situations like this. But I can not begin to stress the amount of money and experience some of the fans have lost here, and rightly so some of them are pretty pissed.

[ edited by gossi on 2006-12-11 16:39 ]
Idle speculation, bitchy comments and hearsay will not help the situation and has the potential to make things a lot worse.


What can I say, Simon? You're a better person than I am. *hearts you*

I haven't caught up with everything that happened over the weekend but I think it was nothing less than amazing.
Absolutely agreeing on the principle of your argument, gossi. Those that have lost out absolutely deserve to be refunded and in no way should Booster be able to get away with what has happened. I'd just hate to see the negative aspects of what could develop here ruin the good that came out of the mess created by Booster.

This matter can be resolved in a way that will either allow the Browncoats to shine or in a way that will do the exact opposite and let Booster use our actions against us. I feel extremely annoyed by what they did and I wasn't even going in the first place but I still feel and hope that we can maintain the moral high ground in this. After the events of this weekend I can safely say that the Firefly cast and fandom have never had a prouder moment and I just don't want to see anything happen to ruin that.
Is BE kidding here?
They opened the site back up and on the main page the Flan Stuff is gone but the Bash and Neptune Noir stuff is still up.

They still plan on having those 2 conventions??? With what money?? Starting another convention and taking those people's money...seriously what??
I really hope no one buys tickets to those..they need to just figure out a way to refund everyone for ALL these conventions, FLAN(first of course), then those other 2 because I know some people have already paid.
After that they need to back up, and walk away with their tails between their legs...and not let the doorknob hit them on the way out.
Harsh..yes, and I am not sorry.
This is cr*p...nothing they can say, will fix what they did.
Yes of course paying the people back will help but what the did was on so many levels of wrong...arrgghh

I gotta walk away now.
I hope this doesn't sound contrary, but I hope that all the good times had this weekend doesn't deter anyone from going after their rightful refunds. Had I been a ticket holder, I don't think I could have said, "Gee, I had a good time anyway, let's call it even." MAYBE had the BE money been transferred to the BBB event, but even then...not what you paid for. And the fact remains that fully one half of the ticket holders got nothing.

I'm so glad that something beautiful was pulled from this wreckage, but I hope that people will still seek to recoup their damages by any and all legal means. Let's just hope BE refunds all the money with no fuss, but I don't even see how that's logistically possible.

And re: the next conventions on their docket...if I were a fan who already bought a ticket, I'd be nervous. Because I doubt you can request a refund due to 'lack of faith', so I imagine those con goers will have to wait it out. Maybe have a repeat of this...good grief. (Don't mean to sound all gloom and doom, but this really makes me worry for those prepaid ticket holders.)

[ edited by Rogue Slayer on 2006-12-11 17:25 ]
Rogue Slayer: I agree with you on all points.
Latest from Vicki:

A couple quick answers, that I know- Dave offered to take my half - but wasn't able to pull that off. I just wanted Flan to happen... and I thought he had better answers than I did. We were just looking for an answer, fast, that would work and allow us to have the con. Ownership remains the same.
Rick (my husband) was added last minute, last week, for credit reasons (his credit is better than ours) to allow us to pursue more lending options.
No, Carla, AMH did not break the bank. AMH was no more than any other headliner- right in the same line as Nate or Alan or Adam. We had hoped he would bring us tons of walk-in photo and auto sales from the event next door at the Hilton that same weekend. Didn't happen. We hoped for the same thing with Bruce Campbell. We don't know what happened there. We had been told from day one that any con with Bruce Campbell always sells out. So I don't know- maybe we totally screwed up on advertising or something. We are beyond thrilled that the backup bash went so well and you all got to party not only with the BDH's but also other Whedonverse. I know you want to know about refunds- and that's next up- I just have to talk to Denise first and figure out where we are at with PayPal. Thanks.

We are beyond thrilled that the backup bash went so well and you all got to party not only with the BDH's but also other Whedonverse.

Is she kidding here??
If they knew what they were doing........arrggghh

Oh my..I need to really walk away now. I am going to start throwing things and my computer might be first.
BE really needs to just pay everyone back and close their doors.

I do not see how any of the talent would want to work with them again. I also do not see why any convention goer would EVER give them their money ever again. There is NO trust there, at all. It is like okay I will go to your convention but can I pay you the $300 at the door, please...thanks!
Ignoring my own advise for a second but..........."maybe we totally screwed up on advertising or something" How could that possibly explain the situation when it was a sold out Con? Paid in advance, with money from lifetime members.
Oh my..I need to really walk away now. I am going to start throwing things and my computer might be first.


Posting in anger is something I've regretted in the past and try my damnest not to do anymore.

Best form of therapy in this case is to walk into a empty room and scream. Old '70s pysch help called Primal Scream. I think it worked for Lennon and on occassion when needed, works for me too.

How could that possibly explain the situation when it was a sold out Con?


And remember what I said about speculation. There are other places where this can be discussed.
I'm glad they are beyond thrilled that we all got to party....except for one thing...THERE ARE 200 OF US THAT DID NOT GET TO PARTY!! We just got kicked in the gut twice is all. So as someone who lost their money and didn't get to go to the miracle bash...I will definitely be fighting for every penny they owe me.

[ edited by kballgetlost on 2006-12-11 18:18 ]
Ignoring my own advise for a second but..........."maybe we totally screwed up on advertising or something" How could that possibly explain the situation when it was a sold out Con? Paid in advance, with money from lifetime members.

Lynnie, I think she was referring to the Bruce Campbell event(BE Scared??), not the Flan 2. At least that's what I got from the explanation.

And maybe it's just me, but with the possibility of litigation, is it really smart (for them) to be discussing the details of the failings? I mean, not that I for one second care much about their side in this, but if I were them, I think I would leave it to the lawyers. I know everyone wants answers as to 'why', but I'm not sure this is the best move for them. Again, not that I really care about them after this fiasco, but just trying to see what their angle is. I suppose it garners them some 'good will' if any is to be had, but it can't be the best move otherwise.
And maybe it's just me, but with the possibility of litigation, is it really smart (for them) to be discussing the details of the failings?

Answer: no.

At the end of the day, as long as everybody who wants a refund gets a refund, I'm happy. I do think it'll be a fight to get to that point, but I believe it can be done (and without fisticuffs).

The Immortal --

This matter can be resolved in a way that will either allow the Browncoats to shine or in a way that will do the exact opposite and let Booster use our actions against us.

One thing worth noting is that somebody claiming to be from Booster eventually showed up, and had a meeting with the people at the event. At that time, it was not clear the cast were going to show up. There was no violence. There was a meeting. Seriously, if you're in a meeting with a few hundred people you've taken a 6 digit sum from and haven't delivered the goods, in many places in society that could turn into a literal blood bath. To me, I think the fact they sat down and tried to talk about it suggests Browncoats shined.

I've absolutely no doubt a very small, fringe element will do something stupid like threats to Boosters or some such over this. Every group has that element. I'm also sure nearly everybody else will do something about it, properly.

[ edited by gossi on 2006-12-11 18:49 ]
Um, I do hope the fans can pursue means to get their money back. Obviously a proper chain of events must be maintained, so first contact and make sure BE refunds the money. I fhtye don't, as others have suggested I am guessing a class action suit would be in order. The people who paid for the event(those who showed up, and those who decdied not to go), should really pursue all avenues. Especially whe nyou hear how much they paid and how much some fans scrapped up every savings to go to this. Anyways I cant really comment more on this, since I didnt pay to go to this and I didnt have to cancel airline tickets or cancel the hotel(and some couldnt even do that).
While the broancoats should not give into their anger and ruin this awesome past weekend, they shouldnt let BE get away with their behaviour either, and make sure they get refunds(no witch hunts though).
Gossi - To me, I think the fact they sat down and tried to talk about it suggests Browncoats shined.

I've absolutely no doubt a very small, fringe element will do something stupid like threats to Boosters or some such over this. Every group has that element. I'm also sure nearly everybody else will do something about it, properly.


I couldn't agree more that so far the Browncoats have done incredibly well in dealing with this situation. Almost done the impossible, you might say. From sorting out Flan B to the (up to present) almost entirely calm way that the problem has been discussed has done nothing but show the media and public at large who may be following this story that the Browncoats are one of the most civilised and intelligent fandoms that exist today. That is exactly how I want it to stay though.

Having said that, I really hope that nobody is taking what I've posted further up as me saying that you should be happy with what you got and let it go. In no way do I think that.

Booster should be made to pay back every penny of the money they took for an event that never materialized. They promised and didn't deliver so each and every one of you, whether you were a part of Flan B or not, deserves to be repaid. That goes without saying. I just really hope that no matter what happens we continue to act in the way that we have done so far.

Be angry. Get your money back. Just do it right, is all.
Curiouser and curiouser. I am expecting yet more twists and surprises, but not a refund to be honest. And those who also lost money to cancellation fees for hotel and lodging--who will compensate the 200-300 people with those losses?

The mind boggles at the hubrus to actually continue doing business as BE. I'll be staying tuned...
The site is running REALLY slow right now.

And I agree with you ThereUR, I can believe they have the nerve!
I truly hope that everyone can get a refund, but it doesn't seem like that will pay for the emotional ups and downs that everyone went through, not to mention lost airfare and hotel cancellation fees for those who didn't go. But, I'm guessing a refund is the legal obligation unless a company declares bankruptcy or something, right? And, last, yeah, it's seems just more demonstration of not being skilled business people to have their website up with excuses but not information about refunds, etc. :-(
I think everyone should get refunds, whether they managed to attend or not. It'd be a nightmare otherwise. What if you showed up and left after Adam Baldwin but before Nathan? Should your refund be pro-rated? BE had nothing to do with the Backup Bash, they promised and failed to deliver and should refund all monies.
However, I think if a refund does happen, it would be nice if any Browncoats who attended considered checking to see if the California Browncoats still need donations to cover their weekend efforts.
Booster Entertainment cannot make any credit for anything that happened at the Browncoats Backup Bash, the Hilton never let us use any of the space they contracted to BE, instead BBB rented entirely separate space at an entirely different facility (the Pickwick Center). Further more the actors never did any of the things they had contracted with BE to do, they did not do any Q&As and didn't sign any autographs (those were the things that were covered by my Flan2 ticket). B3 was clearly and legally an entirely separate event in every respect.

C.A. Bridges, I was at B3, and I will still be vigorously pursuing a refund from BE, however I am committed to donating every penny (assuming I ever see a penny) of any refunds to Equality Now in the name of Whedonesque. I feel that the fans here donated money and supported B3 and I would give back in their name, but never let Booster Entertainment off the hook.

Simon, I can appreciate your position, but I was kind of wanting the witch hunt (I was looking forward to the torches and pitchforks), I guess I just have to learn to live with disappointment.

[ edited by embers on 2006-12-12 04:19 ]
I read what was posted on that thread and I don't believe BE was trying to take credit for the backup bash in any way.
This got fandom_wanked as well. Oh for a Journal Fen account *flutters eyelashes*.
Oh, look. They were a little snarky this time.

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